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Wilmington, Delaware · Serving brands across the USA
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About us

We started this because
we were the client once

Digital Incorporates was founded in 2019 by operators who had sat on the other side of the table — paying agency invoices and wondering what exactly they had bought. We built the firm we wish we had hired.

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US brands served
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Media under management
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Client retention
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Average blended ROAS
Our story

Built by people who had to defend the numbers

Before this was an agency it was two in-house marketers with a budget, a board deck and a vendor who could not explain why performance had halved. We spent a quarter rebuilding the measurement ourselves, found that a third of reported conversions did not exist, and realised the model was broken — not the channel.

So the firm was built backwards from that experience. Measurement before media. Senior people on the work, not just in the pitch. Contracts that end when we stop being useful. Everything on the client's logins so nobody is ever held hostage.

Seven years later we run acquisition for brands in nine states across ecommerce, SaaS, healthcare, real estate and multi-location services. The principles have not changed.

Honesty over upsell

We have told prospects to spend less, hire in-house, or fix their product first. It costs us revenue and wins us referrals.

Measure what pays

If a metric does not connect to revenue or pipeline, it does not go in the report. Impressions are not an outcome.

Seniors do the work

The strategist on your call is the one in your account. We do not hide juniors behind a slide deck.

Speed compounds

Shipping sixteen good tests beats waiting for one perfect one. Velocity is a strategy.

The team

Senior by default

A deliberately small group of specialists. We cap the number of accounts per strategist so the work stays good.

J

Jatin

Founder & Growth Partner

Fifteen years across in-house and agency growth teams, with a bias for measurement that survives scrutiny. Leads strategy on Scale accounts.

RO

Ruben Ortiz

Head of Paid Media

Manages nine figures of lifetime ad spend across search and social. Obsessive about incrementality and structurally boring accounts that print money.

NC

Naomi Clarke

Creative Director

Brand and performance creative for DTC and B2B. Believes the hook is the strategy and the strategy should be legible in three seconds.

EV

Elias Vance

Head of Web & CRO

Builds fast, accessible sites and the experimentation programs that keep improving them after launch. Core Web Vitals evangelist.

Coverage

Working across the United States

Remote-first, US business hours across all four time zones, with an office in Wilmington, Delaware.

New York
Los Angeles
Chicago
Austin
Miami
Denver
Seattle
Boston
Phoenix
Atlanta
Portland
Dallas
In their words

Clients, unedited

“They rebuilt our tracking before touching a single campaign, which no previous agency bothered to do. Seven months later we are spending nearly three times more and our acquisition cost is down 38%. The reporting is the clearest I have worked with.”

DW Dana WhitfieldVP Marketing, Northbay Outfitters

“Our sales team used to discount inbound leads entirely. Connecting the CRM back into bidding changed that in one quarter — cost per qualified demo fell 61% and the pipeline is finally forecastable.”

MR Marcus ReyesFounder, Lumen HR

“Six locations, one strategy, and enquiries went from a trickle to nearly a hundred a month. What I appreciate most is that they explain the why, so my team learned something instead of just receiving a report.”

PA Priya AnandPractice Director, Meridian Dental Group

“The rebrand was strategy first and design second, which is why it actually worked commercially. Average order value doubled and more than half our revenue is now subscription.”

TB Tom BergstromCEO, Harborlane Coffee

Come see if we are a fit

Thirty minutes, no deck, no pressure. Worst case you leave with a free audit of your account.

Book a call